November 15, 2000

Richard B. Steinkam
Acting Chair Committee for the implementation of Textile Agreement

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HCHB Room 3100

Department of Commerce
Washington, D.C. 20230

ATTN: Becky Geiger

RE:   Submission of Comments Regarding Improvement
                  in Cambodia’s Working Condition

 

Dear Mr. Steinkamp:

Pursuant to the Federal Register notice published on November 2, 2000, we are submitting comments regarding improvements in Cambodia’s working conditions over the period December 1999 – November 2000. JC Penney has been sourcing from Cambodia for two years. During this time period, we have repeatedly viewed the working conditions in the factories with which we do business. Also, during this time, we have seen improvements in the working conditions of employees in the factories.

JC Penney has a strong commitment to ensuring that our sourcing factories comply with local laws and all related regulations. Our factories must demonstrate that they have a system in place to ensure the adoption of procedures relating to our factory review, have demonstrated the implementation of procedures that have been adopted and that they monitor compliance with the requirements on an ongoing basic. Our reviews are not limited to a mere checklist of elements, but a reasonable assurance that after our visit, systems are in place to maintain the factory conditions that were present upon our review.

Since 1999, we have increased the number of Cambodian factories from which we source from 15 to 24. We have been pleased with the quality of work and the fact that the factories do meet our criteria that measures such elements as equal pay, timely pay, regulated and lawful overtime, ensured rest period, sanitary facilities, safe working conditions, no child labor, no harassment or abuse, etc.

We have conducted reviews of all of these factories and they have met our compliance standards. We believe that these companies reflect the changes that are taking place throughout the industry in Cambodia. I refer you to our submission of November 14, 1999 for a complete copy of the “Legal Compliance Factory Self Assessment Manual” for additional information relating to our standards.

 

Customer Service
Our heritage, Our future
J.C. Penney Company, Inc. -P.O. Box 10001- TX 75301-2318
Executive Offices – 6501 Legal Drive_ Plano, TX 75024-3898

Cambodia has taken several steps to improve the working conditions in factories. The incentive of an additional 14% quota has been successful in moving the industry and the Government forward on this issue. Cambodia is to be commended for its continued perseverance of improvement labor conditions in a country where the primary concern for most of its citizens is food, clothing, and shelter, along with finding a job.

Cambodia finalized an agreement for a labor-monitoring program with the ILO earlier this year. That program is being implemented. This agreement is historical in that it is the first time a country has committed to improve working conditions through the ILO as monitor. While we would all like to have the first round of monitoring reports available for review, we must recognize that the implementation takes time, that officials are being hired, training programs are being instituted and the program is moving forward. Further, the Cambodian government has worked very hard to address specific issues raised by the U.S. Government during the course of 2000.

Again, we must recognize that some changes take time, for example the request of the U.S. to hold elections for the vice chair positions of the union representatives and the employer representatives of the Labor Advisory Committee. The Cambodian Labor Law states that these elections will be held every two years, Nevertheless, the Government issued a directive stating that elections would be held after only one year. However, this time frame has not yet elapsed, The Cambodia Government has been more than forthcoming in meeting the requests of the United States, and even though we can not measure the implementation of this particular element until after the expiry of one year, we can use good faith judgment based on the fulfillment by the Cambodian Government on its other promises of improvements to labor conditions and should give credit until they prove that such credit is misguided.

JCPenney avers that working conditions in Cambodia have been improving. We believe that most of the factories significantly comply with the local labor laws and the internationally recognized labor standards. There may always be some problems with full compliance in 100% of the factories but we have the ILO monitoring program coming on line to help address any failings of the system. We would urge the Committee for the Implementation to find that Cambodia has significantly complied with its labor law and the internationally recognized labor conventions and grant a full 14% increase to its quotas for 2001.
Cordially,
Peter M. McGrath

NATIONAL RETAIL FEDERATION
November 15, 2000

Richard Steinkamp

Acting Chair
Committee for the implementation of
Textile Agreements
U.S. Department of Commerce
Washington DC. 20230

ATTN: Becky Geiger
RE:     Request for Public Comments on Cambodian Labor Law and Standards Pursuant to the U.S.- Cambodian Bilateral Textile Agreement (65 Fed. Reg. 845. Nov. 2, 2000)

Dear Mr. Steinkamp:

The National Retail Federation (NRF) submits the following comments regarding the
above-referenced matter. NRF is the nation’s largest trade group that speaks for the retail
industry. It presents the entire spectrum of retailing, including several dozen national retail
association s and all 50 state retail associations. NRF’s membership represents and industry that encompasses 1.5 million retail establishments, employs more than 22 million people, and registered sales of $3 trillion in 1999.

The U.S.-Cambodian Bilateral Textile Agreement (“the Agreement”) states that the Government of Cambodia shall support the implementation of a program to improve working conditions in the textile and apparel sector, including internationally-recognized core labor standards, through the application of Cambodian Labor Law. If working conditions in the Cambodian textile and apparel sector “substantially comply” with such labor law and standards, the United States has agreed to increase by 14 percent the specific limits (SLs set out in the Agreement. Cambodia has already received an increase in the SLs in recognition that it has achieved substantial improvement in working conditions in the textile and apparel sector, but that increase was not to the full 14 percent as specified in the Agreement.

NRF reiterates our position stated in our November 19, 1999. submission on this issue that Cambodia has made significant progress in monitoring and enforcing its labor laws. In addition to the points we raised in that letter, the Cambodia labor movement has since shown that it can forcefully and effectively represent and advance the interests of Cambodia textile and apparel workers. Accordingly, it is our conclusion that the Cambodian Government and the country’s textile and apparel sector meet the requirements for additional increases in SLs and that CITA should grant those increases as specified in the Agreement.

Please let me know if you require any additional information from us or from our members sourcing in Cambodia.
Sincerely,
Erik O. Autor
Vice President, International
Trade Counsel.

Richard Steinkamp

Acting Chair
Committee for the implementation of
Textile Agreements
U.S. Department of Commerce
Washington DC. 20230

RE:   Notice concerning Cambodian Labor Law and Standards

Attn: Becky Geiger.

In response to the Federal Register notice of November 2, 2000, the U.S. Association of Importers of Textiles and Apparel, on behalf of its member companies, hereby submits its views on whether working conditions in the Cambodian textile and apparel sector substantially comply with Cambodian labor law and internationally recognized core labor standards.

For the reasons presented below, USA-ITA believes strongly that the United States must make a positive determination on this issue, and therefore increase each of Cambodia’s 2001 quota limits by 14 percent. The Substantial Compliance Standards is Satisfied.

USA-ITA member companies account for a very large proportion of the garments being produced in Cambodia today and each USA-ITA member company manufacturing or importing textile and apparel products hold its factories to the highest standards, including adherence to internationally-recognized workers rights and quality working conditions. While no country is perfect-and the sweatshop identified in the United States underline this fact- the overwhelming majority of the garment factories in Cambodia, and particularly the largest factories employing the greatest number of ----

USA-ITA, established in 1989, is the largest U.S. trade association of importers of textile and apparel products. Its members including manufacturers, distributors, retailers, and related service providers, such as shipping lines and customs brokers. Among its well-known members are the Limited, Jones New York, Liz Claiborne, Polo Ralph Lauren, Gap, Eddie Bauer, Wamaco, J.C. Penney. and Federated Department Stores. USA-ITA member companies account for over $61 billion in U.S. sales annually.

Mr. Richard Steinkamp
November 15, 2000
Page Two

Workers, are in substantial compliance with Cambodian labor law and internationally recognized core labor standards, to the great benefit of the workers in Cambodia.

USA-ITA is confident that, assuming the process is up and running, the independent monitors operating pursuant to the agreement signed by the Cambodian Government, the Garment Manufacturers Association of Cambodia and the International Labor Organization in May of this year will confirm that conditions in the factories are in substantial compliance with the law and international standards. Moreover, USA-ITA believe that freedom of association issues are being effectively addressed in Cambodia, with steady progress being achieved, as evidenced by the agreement earlier this year that secured a $5 per month increase in the minimum salary of Cambodia garment workers.

Besides the activities of individual importers, who first certify a factory before placing orders and then regularly monitor those factories to ensure that standards are being maintained. USA-ITA also has invested considerable resources in attempting to identify whether Cambodian factories substantially comply with Cambodia’s labor laws and international standards. Toward that end, USA-ITA traveled to Phnom Penh, Cambodia, to undertake a first-hand review of conditions in the factories. Copies of’USA-ITA’s public report on that February 2000 visit and its letter to then-chief Textile Negotiator C. Donald Johnson are attached to these comments and are expressly incorporated in these comments.

As a result of the USA-ITA visit and our analysis of the U.S. Government report that provided the basis for last year’s determination that the 2000 quotas should not be increased by 14 percent, USA-ITA believes that a primary factor leading U.S. officials to deny Cambodia that increase was concern about freedom of association—the night of workers to joint or not joint a union.

It is the firm view of USA-ITA that the standards of “substantial compliance” dictated a deferent determination last year and further that the progress made since last year even more clearly compes a positive determination this year. Cambodia met the substantial compliance standard last year and has taken further steps to ensure that it meets it this year. substantial does not mean perfection. Even the U.S. Government concluded last year that Cambodia’s factories were in compliance with at least three out of the four international recognized core labor standards, as defined by the ILO.
The ILO defines “internationally recognized core labor standards” as covering four elements.

Mr. Richard Steinkamp
November 15, 2000
Page Three

-  Freedom of association and the effective recognition of the right to collective
   bargaining;
-  The elimination of all forms of forced or compulsory labor;
-  The effective abolition of child labor;
-  The elimination of discrimination in respect of employment and occupation

On three of these four points, “Cambodia appears to be in compliance generally,” U.S.
government officials wrote in their undated2 report, entitled “Cambodia Textile and Apparel Sector Working Conditions,” which provided the basis for last year’s determination.

Substantial progress still needs to occur with respect to the core labor standard of freedom of association and the right to recognize and bargain collectively. Cambodia appears to be in compliance generally with core standards regarding child labor, forced labor, and non-discrimination. Substantial progress has taken place regarding conditions of work (a non-core standard), although program of forced overtime remain widespread3

Of the six-page U.S. report on Cambodia “working condition,” fully four pages were devoted to points related to freedom of association. Yet, in its report, the U.S. government also noted that the Cambodian Ministry of labor registered 11 unions and three “federations” between January and September 1999. However, the report stated, “unions are poorly organized untrained and undisciplined.” Also, there are “legal ambiguities over who has the right to represent workers within the factory, especially when shop stewards were chosen  before unions came in and/or by management.

 According to the report, “the majority of Cambodian unions still appear to be organized by outsiders and inserted into the factory, rather than by workers… Of the four federation and one national union which collectively represent all garment factory union in Cambodia, only one (NIFTUC) appears to represent independent union formed --------

(2)- It is apparent that the report was prepared around December 1999 or January 2000.
(3)- USA-ITA finds it ironic that forced overtime allegations may have played a role in the denial of the quota increase when forced overtime allegations are also a common issue in U.S. labor disputes. Most recently, one of the top issues in a strike by Verizon workers was forced overtime. Perhaps the U.S. government should have threatened to deny Verizon the right to sell more phones in response. Surely that would not have helped the striking workers any more than the denial of a quota increase helped Cambodians obtain and keep their jobs.

Mr. Richard Stainkamp
November 15, 2000
Page Four

By workers at the factory level . . . The other four federations/union . . . are top-down organizations which established themselves at the national level first and then sought to expand membership at the factory level. “(The report noted that one of the unions is associated with a party opposed to the current Cambodia government, although it failed to acknowledge that many of the strikes that have occurred in Cambodian garment factories have been led by that union, the FTUWKC.)

Since that report was prepared, there have been additional strikes but it is also apparent that there has been significant progress in the attempts by the Cambodia government, the factory managers and owners, and unions interests to work together and reach compromises. Thus, as noted above, this summer Cambodian Minister Cham Prasidh came to Washington, D.C. to report on an agreement reached to increase minimum monthly wages by $5, to $45, a considerable sum in Cambodia and above the wages of many other professions in that country

Unfortunately for the Cambodian garment industry and U.S. importers who closely scrutinize the factories they certify as suppliers, the fact that factory working conditions are good in Cambodia was not given sufficient credit last year. If those populated by a large number of unions, albeit with a diversity of agendas and a continuing learning curve, Cambodian workers should benefit from additional work in 2001, thanks to a full 14 percent increase in production.

USA-ITA notes that it has sought to gather additional information regarding the many U.S. Embassy visits that ostensibly formed the basis for the initial U.S. Government decision regarding the 2000 quota increase. Unfortunately, our Freedom of Information Act requests, file with the Office of the U.S. Trade Representative and the Department of State months ago, have yet to be acted upon. USA-ITA urges CITA and its member agencies to act to make this process more transparent.

The CITA agencies should put into the public record all reports on factory visits prepared by U.S. Government officials for purposes of evaluating whether the standards established in the bilateral textile agreement between the U.S. and Cambodia have been met. The current level of secrecy only increases the suspicion that last year’s adverse decision was based more on politics and protectionism than on facts. USA-ITA therefore urges CITA to release all information it or its member agencies gathered to evaluate whether Cambodia was in substantial compliance with its labor laws and international labor standards last year and all such information gathered to make that evaluation for the coming quota year.

Mr. Richard Stainkamp
November 15, 2000
Page Five

Conclusion

USA-ITA urges CITA to weigh heavily the strong evidence of good working conditions and to credit Cambodia fully for its progress on freedom of association issues in a poverty-stricken country where the union movement is still in a nascent stage but is clearly developing.

Further, the increase in the 2001 quotas should be provided in full now and should not be parsed out over the course of the year, as occurred with the 2000 quota increases. CITA’s actions will respect to the 2000 quota year determination, providing a five percent increase in May and then another four percent increase in September, were extremely disruptive to business planning, to the detriment of Cambodia (including its government and its investors) and U.S. importers and their customers. Such a staggered allotment of the increase was never contemplated by the terms of the bilateral agreement and undermines the credibility of the U.S. decision-making process. The agreement calls for a single annual determination and Cambodia meets the substantial compliance standards now. The full 14 percent increase should be awarded.

Respectfully submitted,
Laura E. Jones
Executive Director
Attachments

March 21, 2000
Honorable C. Donald Johnson
Ambassador and Chief Textile Negotiator
Office of the U.S. Trade Representative
600, 17th street, N,W.
Washington, D.C. 20506

Dear Don:

On behalf of the U.S. Association of Importers of Textiles and Apparel, USA-ITA, Brenda Jacobs traveled to Cambodia last month to observe conditions in some of the garment factories producing goods for the U.S. market USA-ITA would like to share this information with you because the Association believes that a broad base of information is appropriate to evaluate whether Cambodia has met the “substantial compliance” standard established under the January 1999 bilateral textile agreement. A copy of her report on that visit, in a public version, is attached. Deleted business confidential information is indicated by brackets. We would be glad to discuss the report with you further.

A total of five factories in Cambodia is a relatively small number---the same number of factories identified in the report provided to you by UNITE—it is the view of USA-ITA that the observation of these factories and the discussions with the management of these factories provide important insights as to what is happening in Cambodia. With a greater base of information available to it, USA-ITA urges CITA to reconsider its earlier determination that standard has not been met.

Three of the factories visited were chosen by the Garment Manufacturers Association of Cambodia, GMAC, in response to USA-ITA’s request that should visits be arranged. A fourth factory was visited expressly because it had been cited in August 1999 report submitted to CITA by UNITE. Brenda advised GMAC the evening before the visit was to take place that she wanted to visit either the Kingsland factory or the Grace Sun factory. The last factory was selected for a visit because we knew that its owners also operate garment manufacturing facilities in Macau and the People’s Republic of China

Based upon these factory visits and discussions with garment company executives in Phnom Penh, USA-ITA believes that there is substantial awareness in Cambodia of the importance of complying with labor standards and a strong determination to do so. This is a reflection of the influence of major U.S. companies, who demand that their standards.

Report on Cambodia Factory Visits
February 2000

General Overview

All of the factories were behind gated walls, with a security guard posted at the entry. It was explained that the security is necessary in part because of the numbers of people looking for work. Generally, when there are openings for new employees a notice is posted on the factory gate.

In each factory I was advised that the workers are paid on a monthly basis and week between the end of the month and payday in apparently necessary to permit the calculation of wages for each worker based upon both the time rate and piece rate. The time cards and sewing tickets turned in by the workers are hand-counted and wages calculated from that information. For factories with over 1,000 workers this is a particularly time-consuming ask.

Most factories have their own generators. They have to because that power goes out all the time in Cambodia. Factory owners indicated that they would not be in business if they  had to rely upon a general power source. The factories also have running water. In contrast, most workers live in extremely modest huts with no electricity and no plumbing.

Wing Tai:

Wing Tai is a Singapore-based company with garment manufacturing operations in China, Malaysia, Sri Lanka, and Tunisia, as well Cambodia. In Cambodia, the company is currently operating in two rented facilities but also is in the process of building a new factory. I visited both the construction site for the new factory and one of the existing factory sites.

The existing rented facility has a relatively disorganized layout, apparently reflecting the fact that the production had increased and Wing Tai had responded with makeshift expansions, resulting in a layout that does not flow properly.

The construction site for the new factory, and the plans for that facility, will provide a larger factory with a better “flow.” Construction was probably more than half-complete, with the dormitory building close to being finished. I was able to walk up to the office area, and look out over what will be the main production area, the sewing floor.

Some operations will continue in the rented facility, such as washing and finishing, according to the company’s executive director, but all sewing operations will be transferred to the new factory. Th new building will include dormitories for administrative staff. There are no dorms for production staff. Both the new and rented facilities appear to be “open” structures, apparently reflecting the warm climate. Air conditioning would not be possible in these facilities since there are interior walls but not always exterior wall.

The existing site is quite large, although the factory building itself is not in great condition. While there were many scraps on floor, providing a relatively unkempt appearance, the factory was busy. A variety of woven bottoms were being produced, with young women sitting at the long rows of sewing machines. There are over 1,000 employees working at the factory. The company indicated that it ships approximately 600,000 pieces per month and that its two sites employ 1,400 and 1,700 workers. (The other factory, which was not visited, operates under a different name.) I observed woven bottoms being produced for {      }. GMAC information indicates that Wing Tai has been allocated quota for 347/8/647/8. According to the Executive Director, the productivity levels in Cambodia are much lower than elsewhere-about 70 percent of Malaysia, 60 percent of China levels.

Wing Tai’s workers are not unionized. Wing Tai’s Executive Director stated that he believes that company is “about thee highest payer” among the garment factories in Cambodia, with many workers making over $85 per month. Wing Tai also pays the piece rate and that $85 is based upon the piece rate. The factory reportedly has less than 3 percent turnover. There are some workers who take home up to  $180 per month according to the Executive Director.

Wing Tai has “cut back hours in response to the Cambodia labor law, “ by about 3 hours. The staff was “upset. They wanted the money. They want the hours.” “Customer codes of conduct apply” in Wing Tai factories, said the Executive Director.  “The US standard, which may reduce available overtime” also limits how much employees may work. Copies of the [    ] code of conduct, in English and Khmer, were observed near the doorways of the factory.

I was told that health services are made available to the workers and introduced to the factory’s nurse, who had her own office including an area for patients. The nurse is reportedly among the best paid workers at the factory, and according to the executive director, was lured away from a government-run hospital with a salary more that double what she had been making

Suntex Pte Ltd

Suntex, a Singapore owned business, was an extremely impressive factory. It was large, bright, and clean. According to the factory owner, Suntex produces knit tops far [  ]. It employs 900 sewers, and a total of 1,500 workers. I observed garments being produced with labels for [                                     ]. GMAC information shows that the factory had quota allocations in 1999 for category 338/339 and for 347/8/647/8.

According to one of the owners, there are two shifts daily, one starting at 6:30am , the second at 2 p.m. 10 p.m. to midnight overtime is by law required to be paid at two times the normal wage. Never workers get $30/mo. for the first two months. Clerical workers get $50 or $60. After more than one year, workers get $50/mo. minimum. I was advised that the piece rate can increase that many workers make more than the minimum.

Sixteen production lines were currently operation, with 500 to 800 pieces being made in each line each day, according to the owner. Fabric was stored in bolts in one large room, near the cutting facilities, and other accessories were stored another.

I was able to watch the workers from the office area about the sewing floor and again on the factory floor itself. In one line, workers were hand sewing tiny beads into the embroidery on the [    ] tank tops and was advised that workers get extra pay for that. The embroidery which was on some of the garments is done elsewhere in Cambodia, according to the factory owner. The factory does printing and attachment of appliques on site, but it not equipped to do embroidery so that must be contracted out. I observed a number of [   ] tank tops with a variety of appliques and [     ] pocket tees with cartoon character embroidery.

Again, workers rights were posted on the walls, in English and in Khmer. A factory manager could speak a small amount of Khmer, but others were sometimes used to translate between management and workers. The factory owner explained that some sewing workers had been promoted into management positions, although other managers were foreigner-born.

Wearwel Garment Cambodia:

This is an Indonesian company that first opened this factory in May 1999, with production beginning in October. It was an extremely attractive facility, and the company president, visiting from Indonesia, asserted that it cost $4.5 million to build. The factory has 1,100 workers.

In Cambodia, Wearwel makes woven bottoms. Because the factory did not begin exporting until October 1999, it has no quota allocation. The factory is now buying quota at about $8/dozen. The factory has exported 35,000 doz. since opening. The lack of quota, however, is limiting plans for expansion. The company president stated that he had been  assured by Commerce Minister Cham Prasidh that as soon as the quota increase is provided by the United States, he will be provided with a quota allocation.

This is the primary customer, according to the company president. Wearwel also does production for [     ]. I observed [         ] labels on garments on the production floor, as well.

There is on union in the factory, but not strikes have occurred, according to the company president. The workers wear “uniforms,” which are T-Shirts of different colors based upon their job, but the t-shirts are not allocated until the workers completes two months on the job. About one-third of the workers did not have the t-shirts.

The company president stated that he does more here for the workers that in Indonesia because the workers here need more. Free meals are provided at lunch in a separate building that is filled with long tables. The workers are barred from leaving at lunch because of concerns taking about what the employees will eat.

With respect to the Cambodian labor code, the owner said he is “not guided by labor laws the US is imposing. Our buyers tell us what they expect. We are tuned into that. We built the factory taking those things into consideration.

The workers are given “rubber slippers”(flip flops) which the company president siad are safer around the equipment. Supervisions are being taught English in the evenings. The factory has its own generator-there is no connection to an outside electrical source. The company president boasted that the cleanliness of the factory is in part due to his innovation of ”aprons” with “pockets” around each work station, to catch the dust, lint and scraps that would otherwise fall to the floor or circulate.
A copy of the information sheet provided by Wearwel attached.

Kingsland (Cambodia) Ltd.:

I asked GMAC to arrange for me to visit one of the factories described in the report by the Free Trade Union of Worker of the Kingdom of Cambodia (FTUWKC), giving GMAC the choice of taking me to Kingsland or Grace Sun. I was taken to the Kingsland factory on the afternoon of Thursday, February 3. However, there were few factory workers on site and those who were there were cleaning rather that sewing. The dust in the air was extremely  nick from the sweeping and slapping of cleaning cloths across table tops and window areas. Each of the sewing machines was covered. The factory managers stated that the factory observes Chinese New Year and for that reason the factory has stopped work and begun cleaning that morning, a tradition before the New Year. The factory would be closed on Friday.

Kingsland was described in the FTUWKC report as having failed to paid the workers on time and having fired workers who started a strike. The event described in the report occurred in June 1999.

A relatively small factory, with  a security entrance manned by non-uniformed people (in strong contrast to the other factories I saw). Kingsland was relatively unattactive, in comparison to the large factories I had earlier visited. I met with the factory manager, who spoken no English only Chinese) and another factory official, who served as interpreter. She has been with the company only two or three months.

The factory opened in October 1997, and orders are apparently placed through Hong Kong, where the owners are located. The factory produces a variety of items, including knit sleepwear, tops, bottoms. It was shown some of the finished items and samples from the shown room area. Kingsland showed us a list of seven current customers, one of which was Belgian, and all of which appeared to be relatively small companies. According to GMAC information, the factory held quota in 1999 for a number of categories including 334/634/335/635. 338/339, and 347/8/847/8.

The manager said there were 500 workers, but there were far fewer on the premises—maybe 20—and the facility was not large. It may be that the use of shifts enables the factory to employ that many workers because there did not appear to be more than a couple hundred sewing machines. He also stated that production was about 20,000 to 30,000 per month. There is no union, but there are 8 worker representatives.

The manager said he did not yet know his quota for 2000. Neither employee appeared to understand the labor issue or the aware of the 14 percent increase issue. They also expressed no knowledge or understanding that Kingsland had been the subject of a negative report regarding labor relations. They appeared puzzled by it.

According to them, GMAC had come to the factory in January because there was a strike by the workers who were upset as having been paid late. GMAC was trying to work out a resolution, they siad. They English-speaking factory officials said it had been explained to the workers that because the Hong Kong based owner would not be coming until the 13th, payment would be on the 15th. Usually the workers are paid on the 9th or 10th. She said the managers were surprise that the workers decided to strike. apparently, in her view, providing advance information of the delay in payment should have been sufficient. When asked whether the boss always has to come to Cambodia for the workers to get paid, she said that he either come or he “TTs the money.” When asked if there had been previous strikes, she said there was one in 1998.

Worker rights were posted in Khmer on the exterior wall to the factory, next to the doorway where the workers would enter the factory building.

United Faith:

Another large factory with 1,800 employees, United Faith produces primarily for [   ]. It has been open for 3 ½ year according to the Hong Kong born manager. The factory was in full production, unaffected by the upcoming Chinese New Year. I was told that because Chinese New Year is not a national holiday in Cambodia, it is not observed by the factory.

The factory was attractive, neat and clean, and very busy. It is campus-like, comprised of a number of buildings. It was mostly women working at the sewing machines and men in the laundries. I observed a variety of woven bottoms being manufactured. According to GMAC information, United Faith holds quota for category 247/8/647/8. The factory manager noted that some of the pants I saw being produced, including khakis and navy blue trousers. there “basics,” a product that the factory has been making for several year. Other products were floral shorts, in a variety of different colors.

[     ] standards for worker rights were posted on the walls of the factory, in English and in Khmer. The factory manager stated that there had been one strike at the factory, around February 1999, regarding the calculation of wages, but the issue was resolved. The workers are generally paid on the 7th of each month, although wages are paid earlier when payday fall on a national holiday.

Other information gathered:

I also had the opportunity to speak with Van Ieng, chairman of the Garment Manufacturers Association in Cambodia and head of PPS, a garment factory, and Roger Tan, Managing Director of Thai Pore Garment Manufacturing Co., Ltd. and Secretary General of GMAC.

As of February 2000, GMAC had 182 members. Approximately 99 percent of the factories in Cambodia are members of GMAC. On paper, actual membership is over 190, but ten or 12 factory are closed, because they “went out of business,” according to Van. Only five of the factories are located outside of Phnom Penh. The factories that closed did not so since the quota was imposed, Van stated that by March or April of 1999, 18 to 20 factories had closed because they had no performance on which to base quota allocation.

In five years, Cambodia has gone from 13 to 190 garment factories, with 100,000 jobs. That means that on average, during that period, one factory opened every 15 days and 300 new jobs were created every 15 days, said Van. The garment industry is now the largest employer in Cambodia and 89 percent of Cambodia’s total exports are now the textiles/apparel. In 1995-96, Cambodia mostly exported to Europe, but then when most-favored-nation (normal trade relations) status began to apply for goods entering the United States in 1996, the factories started to come to Cambodia. Most factory owners are from Hong Kong, Singapore, China, Taiwan, Indonesia, Malaysia, Macau, Korea, and Thailand. Van is a native Cambodia but he left in 1967, was educated in France, and returned to Cambodia in 1996.

We need to understand the Cambodian life style to understand how much the foreign garment manufacturers’ had to do, said Van. The workers have to walk from the countryside. Some walk 30 to 45 minutes so they have to get up early and they need an afternoon nap. They have no education. Many cannot count. They don’t know how to sit. They had to change in order to be workers instead of farmers, he said.

Tan estimated it takes about six months for the workers to become acclimated to the new expectations of them. Garment factories that undertook this investment are now a little frustrated because the shoe industry is starting to show up in Cambodia and they are attracting some of the setting workers. But the shoe industry does not have to go through the start-up expense and the training the garment industry had already done for them.

Tan noted that when the first began in Cambodia in 1997, he realized that the workers had no money for transportation or food. They would walk to work in the morning having had no breakfast. They would have to take a lunch break but they have no lunch and no money to buy lunch. By three o’clock, many would keel over, fainting. He started to provide bread snacks at 3 p.m. each day and another at the start of overtime. However, he said, he had to require that they eat the bread in the factory because the workers would try to save the bread to bring home to their families and he would have accomplished nothing. Now that time he passed and the workers have built up some money, he has been able to discontinue the program.

Hiring workers is guesswork, according to Van and Tan. There are no written records, no references. They have to look at the applicants and see if they can count. Reading is not as important but they have to be able to count how much pieces they are producing, so the factories test them on that. Tan stated that he had tried having applicants fill out applications but it was taking an hour for each person to fill out the paper. As a result, he decided to just do interviews and then have the applicant “sign” his/her name.

As for the report done by the Free Trade Union of Workers of the Kingdom of Cambodia, Van and Tan stated that FTUWKC is aligned with the opposition party (Sam Rainy), so there is some political objective in promoting strikes. There are actually seven official trade unions in Cambodia. FTUWKC has about 7,000 members but the largest trade union has 30,000 members, they said. The unions themselves are “inexperienced.” For example, the law says they have to provide notice of intent to strike but many do not.

Under the law, all factories are supposed to have a vote for worker representatives. They believe that as of August 1999, about 85 percent of the factories were in compliance with that requirement.

They firmly believe that the minimum wage requirement of $40/month is being met, with 90 to 95 percent of the factories complying. But one problem, they said, is that some workers don’t know how to calculate their wages. For example, when the worker works less than all the days in the month they may not get the $40. Also, during the first two months, the training period, the factories can pay them less money--$30/mo. The problem may be greatest with the factories that are locally owned, but only 7 percent of the factories are locally owned.

Overtime has been an area with some difficulties, according to Van and Tan. Overtime is permitted only if it is voluntary but there may be instances in which a few factories are facing overtime. There is 100 percent compliance on no child labor. Too many adults need jobs for anyone to consider under-age workers, they said. I did not observe any workers in any of the factories who appeared to be under-age.

 

Prepared by Brenda A. Jacob
Powell, Glodstein, Frazer & Murphy LLP.
February 2000