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Seminar

Garment Manufacturer’s Association of Cambodia (GMAC) concerns

In preparation for the third public/private sector consultative forum held in February 2001, the Garment Manufacturers Association of Cambodia submitted a set of proposals and concerns to the MOC concerning garment export procedures. Some of the questions and the response of Ministry officials are outlined below.

  • Discontinue the inspection by the Trade Preference Department (TPD) prior to issue of the TEA. The Certificate of Processing should be sufficient to demonstrate the garments will be produced at the factory. According to MOC both inspections are necessary to ensure proof of origin. However, Certificate of Processing is no longer a prerequisite for the TEA inspection.

  • The TEA is unnecessary. MOC respond that the TEA helps eliminate data discrepancies.

  • COs are no longer necessary for all export destinations, for example, Malaysia and Singapore, yet MOC requires investors to apply for Certificate of Origin.

  • Garment manufacturers are required to ‘run’ all documents through different officials in different departments. MOC responds that it has set up a window with a 48 hour turnaround for Certificate of Origin and CI. A closed circuit camera has been installed to monitor ‘running’.

  • Officials delay responding to requests and seek higher informal payments when work is urgent. MOC responds that it has streamlined the process, fixed time limits for TEA and CO/CI approval, appointed proxies when the authorised signatory is not available and have made their staff available at night and on public holidays.

  • Amendments to the TEA or Commercial Invoice require the exporter to undergo another factory inspection and retrieve the CO or CI from CED and Camcontrol, adding another week to the approval process. MOC responds that a repeat inspection is unnecessary and MOC shall inform CED and Camcontrol of the amended CO or CI without need to retrieve documents.

  • Quota transfer fees are high, should be a nominal $10–20. According to MOC the matter is under consideration.

Options for change

The Trade Preferences Department has commenced using electronic verification of garment exports to the US (ELVIS) and to the EU. This provides a chance for the RGC to revise the import and export docu­mentation process.

Currently traders complete an application letter and a draft of the final form, repeating much of the same information. Data from the draft form is then transcribed on to the final form by TPD officials. Traders could prepare the forms electronically and email or deliver by diskette to the Ministry of Commerce. The trader could execute the declaration through an electronic signature or physical signature on the printed form. Such forms could be available on the website under construction by MOC.

The Ministry could keep track of a trader’s application by generating a unique code to refer to the trader and communicating this code only with GSP authorities in the export markets. The Ministry currently uses a unique code to verify garments shipped to the US. This may simplify the process but it cannot convert the current paper documents into an electronic process. A file is still necessary to hold the supporting documents.

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Monitoring tax and duty free imports

Currently investors registered with CDC exporting 80 per cent or more of their total output are exempt from customs duties on all imported inputs, other investors can only be exempted on their imports of construction material and capital equipment in their first year of operation. In order to ensure that exempt investors only import goods appropriate to their business activities exporters negotiate a list of goods and prescribed quantities that may be imported duty and tax-free. This Master List is negotiated between CDC and the investor each year and more frequently when the investor requests additional goods. CDC determines the quantities according to the production capacity of the firm and its previous inventory levels and seeks the approval of the Royal Delegate of CED.

Once the Master List is approved the processing of imports subject to the Master List is relatively straightforward. For each consignment, the broker/importer prepares and submits three copies of a letter seeking permission to import the goods duty free, noting the description and quantity of the goods, place of importation, invoice date and number. Copies of the invoice and bill of lading are attached. The Control Office checks off the volume of each consignment against the allowable quantity of the commodity in the Master List held by the Control Office.

Five Customs officers separately check and sign each document, including the Royal Delegate of Customs who signs every page of the applicant’s file. Customs staff state that this process only takes one day if all officers are present. The Royal Delegate can delegate his authority to approve the application during his absence from the office.

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Problems with Master List system

Despite recent improvements in the approval process – the approval of the Minister of Finance is no longer required — there are a number of problems with this system.

  • Unscrupulous exempt investors face both incentive and opportunity to overstate the variety and volume of goods they require in order to operate their businesses. These surplus duty and tax-free goods are at risk of being sold in the domestic market. Alternatively excessive volumes of permitted exempt goods can be used to hide the volume of non-exempt goods being smuggled in the container. Customs can only become aware that import volumes may be excessive once the volume permitted by the Master List is exhausted — long after the goods have been admitted. Customs officers suggest that in practice CDC does not have the resources to accurately assess the input requirements of exempt exporters and so the Master List becomes a negotiated docu­ment. CDC has requested CED to investigate 65 entities currently registered with the CDC. These entities appear to be non-operational and may have sold duty free imports in the domestic market.

  • The process is bureaucratic. CDC and each exempt investor must agree upon the Master List as frequently as each calendar quarter. CED must record the volume of each imported consignment against the Master List and the Royal Delegate must approve each exempt import. Due to the uncertainty of forecasting potential imports over a 12 month period investors include a wide range of goods at inflated quantities in the Master List. When these quantities of goods are not actually imported CDC regularly disallows 50 per cent of the quantity investors apply to import in the subsequent Master List negotiations (Garment Manufacturer’s Association of Cambodia issue raised with MOC in February 2001).

  • CED does not have the resources to properly audit exempt investors to determine if their exempt imports have been used appropriately and such audits are reported to be rare.

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Potential revision

The exemption system could be rationalised to improve the linkage between the production requirements of the investor and exempt imports in order to help reduce the scope for abuse of the current system. A revised system could include one or more of the following elements:

  • Automatic Exemption of Key Inputs: existing garment and shoe exporters could import a small range of production inputs commonly used by such industries free of taxes and duties using a simplified admission document. The Master List would no longer be used for such firms. Customs should reconcile exports from such firms with their imports of duty free inputs, and investigate any irregular trading. Such inputs could include fabric, cotton thread and garment accessories that have a low risk of being leaked into the domestic Cambodian market.

  • Modified Duty Suspension: Production input coefficients for a range of goods for each industry could be determined and remain in force for a minimum period of time; that is, at least one year. Upon presentation of proof of the quantity of their export orders exempt exporters would be permitted to import goods duty and tax free up to the volume and value provided by the input coefficient for each good.

  • This system would link inputs to outputs more accurately than the current Master List. Customs would be alerted to requests for exempt import of volumes in excess of current export order requirements before the goods are cleared, not when Master List quota is exhausted. However, there would be a need to ensure such export orders were genuine and the system would have to account for changes in the price of inputs or outputs. Coefficients would change with changes in production technology.

  • Auditing: Exempt investors willing to be audited by a suitably qualified and reputable auditor could be automatically exempt on all their eligible imports, without being subject to the production input coefficient.

  • Bank Guarantee: Exporters without a proven track record of good compliance and exempt importers of goods that are at risk of being sold on to the domestic market, should provide Customs with a bank guarantee of the foregone duties and taxes on their expected imports for the subsequent 12 month period. Exempt goods would not be able to be imported in excess of the value of the guarantee. Customs should audit such firms to verify the intended use of the exempt imports.

  • Minimum Tariff: Another option would be to abolishing the current duty and tax exemptions enjoyed by CDC registered investors but at the same time lowering the tariff rates that all importers face on production inputs. The setting of the tariff rate would have to carefully balance increasing the cost of doing business in Cambodia with the net revenue change and expected reduction of compliance and administration costs.

Table 3.3 shows that garment exporters enjoyed about 75 per cent of the total duty and tax exemptions over the past three years (based on first quarter records). Other CDC investors and exporters only made up 3 per cent of total exemptions by the first quarter of 2001. Therefore, automatically exempting only the key inputs of garment exporters would remove much of the current workload of monitoring exempt investors.

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3.3  Source of customs duty and tax exemptions

 

NGO

Embassies

Garment firms

Other CDC investors

Exporters

Foreign grant aid

Temp. imports

Privileged persons

Total

million riel

Qtr 1 1999

2 846

2 182

117 649

497

48

1 795

14 294

6 943

156 254

Qtr 1 2000

6 204

2 682

125 956

4 032

48

9 086

13 700

6 514

168 222

Qtr 1 2001

3 030

2 944

158 364

6 037

166

18 862

17 688

8 322

215 413

%

Qtr 1 1999

2

1

75

0

0

8

9

4

100

Qtr 1 2000

4

2

75

2

0

5

8

4

100

Qtr 1 2001

1

1

74

3

0

9

8

4

100

Sources: MOEF–CED 2001 and IMF third review under the PRGF.

A risk to leakage of duty free imports into the domestic market is posed by imports associated with foreign grant aid, temporary imports and privileged persons. Temporary imports could be safeguarded by payment of a bond or arranging bank guarantee.

Customs bonded manufacturing warehouse

Customs is developing proposals to replace the Master List with a Customs Bonded Manufacturing Warehouse to store tax and duty-free imports of exempt investors under these proposed arrangements. Customs would manage the movement of goods from the port to the warehouse and from the warehouse to the importer’s premises when required by the importer.

Such a scheme would impose an additional and significant layer of administration between the arrival of the goods at the port and their receipt by the importer. The ability of the importer to quickly access goods in storage would be at risk. Customs would have to invest significant levels of training and capital and work closely with the private sector to successfully operate such a bonded warehouse. The scheme would penalise all exempt importers even though a limited number are likely to be abusing their incentive entitlements.

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Camcontrol

Cambodia is in the difficult position of establishing a system of industrial standards and conformity assessment. This is driven by a combination of factors, including: the need to recognise the conformity assessment of trading partners, for example within ASEAN; the need to comply with the Technical Barriers to Trade and Sanitary and Phytosanitary Agreements upon accession to the WTO; and the need to meet standards set by major trading partners, particularly with respect to agricultural exports. These requirements are additional to the rules of origin that RGC enforces to gain preferential market access.

MIME sets industrial standards and manages a certification programme for local manufacturers. The Ministry has drafted a sub-decree to establish a quality assurance system involving relevant government agencies.

Camcontrol’s task is to enforce conformity assessment and when necessary, to take samples of imports and domestically produced goods for testing. Camcontrol has broad powers to search, seize and destroy goods and to close a factory permanently for non-compliance with the law. The recently enacted Law on the Management of Quality and Safety of Products and Services (21 June 2000) requires importers and manufacturers to provide proof of appropriate prior examination of their products upon request by Camcontrol. If any product is harmful to health or to fair trade or is of benefit to local production then the exporter, importer or manufacturer shall request Camcontrol to inspect and approve the product before it may enter into commerce. Camcontrol is receiving technical assistance for training and equipment with respect to sampling and testing. Camcontrol states that it relies on certificates of quality accompanying imports and only takes a sample for testing an export if a certificate is required by the importing country. About 5 per cent of food imports are sampled at the government chemical laboratory or the private microbiology laboratory.

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Camcontrol about commercial and health services

The GSP compliance role of Camcontrol has been to certify that the category and quantity of garments in an export consignment is reflected in the documentation. Camcontrol sees its role as complementary to that of CED. CED investigates smuggling while Camcontrol provides commercial and health services to the public.

Regardless of its conformity assessment function in the wider economy, Camcontrol officials stop and inspect the visual condition of packaging, the labels and expiry dates of 100 per cent of imports and exports not subject to PSI. A fee of 0.1 per cent of the value of the consignment is charged for each inspection.

Inspecting every import and export is a significant waste of resources. Because of limited resources frequent inspections and testing tend to be poorly performed and, therefore, do not achieve their objectives. Food imports create the greatest risk to health, yet the Food and Agriculture Organization recommends that only five per cent of all food shipments should be subject to inspection and control when sufficient confidence exists that the food entries will meet the importing countries’ requirements (Food and Nutrition Papers no. 14, Manual 15 – Food Quality Control: Imported Food Inspection). Despite sampling 100 per cent of food imports, Jordan only rejected 0.6–0.9per cent of food shipments during 1996–1998.

Although, Camcontrol admits that it does not have the resources to sample and test more than 5 per cent of food imports, its officials do undertake physical inspections of all non-PSI imports.

As discussed at the beginning of this chapter the number of agencies involved in clearing goods for import and export gives rise to competition and overlap. Instead of just dealing with CED, traders have to deal with Camcontrol and the Economic Police. Sub-decree 64 provides that CED shall collect revenue and enforce the customs law while Camcontrol shall inspect and certify quantity and quality of goods exported and imported. Camcontrol and CED must perform their inspection together and only once.

CED has 1 150 staff members working at nine provincial branch offices, the ports and airports and at head quarters. In 1999 Camcontrol had 448 staff at the same border check points performing similar inspection functions as CED staff. About 500 people were employed by Camcontrol in 2001. CED management is concerned that CED and Camcontrol operate under conflicting incentives. CED is trying to reduce the time and cost of inspection by adopting a risk based selection system.

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Incentives for risk management

However, in order to maximise its revenue Camcontrol has an interest in inspecting every container. Camcontrol uses a relatively low cost factor, labour, to conduct visual inspections of imports and exports, without undertaking more thorough quality assessments. SGS is required to inspect and assess the quality of goods as well as to value and classify all goods being imported under PSI. SGS profiles the risk of misdescription or misclassification of a good submitted for PSI and will test laboratory results if necessary. Camcontrol is not required to inspect containers sealed by SGS, unless there is a discrepancy between the container and the report of finding. If the level of PSI circumvention is reduced then fewer goods will enter Cambodia requiring intervention from Camcontrol.

In general, quality control of the remaining goods should rest with the importer. Importers have a contractual responsibility to ensure that their products are fit for the purpose to which they are intended. Consumers bear the responsibility to check that desired industrial standards have been attained. In Cambodia, most of the imports that are exempt from PSI are garment inputs, for which Camcontrol has little quality control expertise.

Most governments do check the quality of imports that potentially affect health and safety, for example. food, pharmaceuticals, livestock, plants, some electrical and telecommunication equipment. However, governments try to rely upon certification in the country of export as much as possible. Also, risk based selection systems are used to inspect and test these imports, relieving importers of unnecessary delays and costs.

Thus to sum up:

  • the compulsory inspection of all imports and exports is unnecessary. It is the role of CED to check quantity. Any necessary visual inspections can be conducted by CED staff;

  • skilled teams could be trained to manage a risk based sample selection system for imports affecting health and safety. These teams may comprise MOH, MAFF or Camcontrol officials; and

  • it is important that Cambodia puts in place a rigorous system to recognise foreign standards and evidence of conformity assessment. This will reassure the public and relieve the trading system of unnecessary administration and compliance costs.

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Trade finance

Most of the trade in Cambodia is conducted by multinational enterprises. Parent companies provide all, or most, of their funding. They use local banks to deposit and transfer funds. Their local bank is often a branch of their parent company’s bank. Furthermore, since most transactions in Cambodia are undertaken in US dollars, funds are simply telegraphically transferred between Cambodian and foreign entities.

Nineteen commercial banks currently operate in Cambodia, five of which have been re-licensed with a minimum capital of $13 million under the new bank licensing requirements. Banks are permitted to carry out the whole range of banking functions, but activities in practice tend to be limited by the small market and lack of enforceability of security. Many Cambodians resist depositing their savings in a bank after a number of banks closed over the past year following the introduction of the new licensing provisions. Some of these banks have yet to refund depositors their money.

The Foreign Exchange Law prohibits any restriction on foreign exchange operations, including transfers and all types of international settlement. However, these transactions must be performed through a local bank. Fees for telegraphic transfers are high, one bank charges 0.15 per cent of the amount transferred in addition to a fixed fee of up to $35.

Lending rates are high and averaged 17.78 per cent per annum for US dollar loans at the end of June 2001. Although these loans are secured by land or guarantee the high interest rate reflects the lack of any secured transaction legislation and it is reported that it can take 3 to years to discharge a mortgage. Despite relatively high interest rates total monthly commercial bank credit has almost doubled over the past four years, from $125 million in January 1997 to $238 million by March 2001. One quarter of these funds is lent to the wholesale and retail trade sector indicating that inventory financing, and hence financing of imports, is an important source of business to banks.

At least 50 micro finance organisations provide loans of between $100-$500 to SMEs and farmers at interest rates of 3–5 per cent per month. Few SMEs meet the lending criteria of commercial banks; which charge more attractive commercial interest rates (18–24 per cent per annum). At the fourth Public-Private Sector Forum in August 2001, the Prime Minister encouraged the working groups to find ways to lower the cost of credit to SMEs.

The FTB is one of two state owned banks and is the second largest bank in terms of deposits. It will provide a letter of credit to a Cambodian importer subject to a 20 per cent deposit, land or building collateral and a good credit history. Its minimum acceptance fee of 0.1 per cent is competitive in the region and about 25 per cent less than that charged by commercial banks in Cambodia. However, due to Cambodia’s perceived country risk importers are usually required to pay a fee of about 0.2 per cent of the invoice value to a local branch of a foreign bank as a confirming bank fee.

In summary, the banking sector provides a wide range of banking services but at a relatively high cost to the consumer. Promptly enacting the necessary financial legislation requested by the private sector and implementing this legislation is essential to lower these costs.

The RGC provides no trade finance assistance to the private sector. There are no export credit insurance or export guarantee schemes. In order to assist SMEs and farmers to finance their exports the government could consider guaranteeing export credit provided by commercial banks to SMEs meeting certain criteria.

Trade facilitation will also be enhanced if banks work with CED to provide for improved means of payment of duties and taxes, for example, payment by credit card. Currently importers have to pay by cash or a cheque certified by their bank. This creates delay and increases compliance costs. In particular, a system permitting pre clearance payment of taxes and duties should be introduced. CED could also regularise post clearance payment of duties and taxes by qualifying importers.

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Export processing zones

The RGC has been considering establishing one or more industrial zones in Cambodia and attracting domestic and foreign investment into the zones. Given the poor condition of much of the country’s infrastructure, scarce infrastructure development resources could be focused initially inside the zones to bring them to an internationally competitive level. Zone enterprises may also be able to import raw materials and intermediate products exempt from duties and taxes for consumption within the zone.

In June 2000 the Prime Ministers of Thailand and Cambodia agreed to formulate an integrated plan for economic co-operation. A centrepiece of the plan is the development of industrial zones in Cambodia along the Thai border. This year Thailand graduated from receiving GSP market access for a number of labour intensive products. Thai manufacturers of these products are interested to relocate their production operations to Cambodia in order to enjoy Cambodia’s continuing GSP market access. The zones would be located close to Thailand in order to take advantage of Thai infrastructure, in particular, road and rail links to Thai ports. Thai manufacturers would also benefit from Cambodian labour costs that are approximately half of the level of Thai labour costs in Zone 3. The Thai Board of Investment has divided Thailand into three areas or zones. Zone Three is farthest from Bangkok and offers the most attractive investment incentives.

A Thai developer has already commenced developing a 250 hectare zone at Koh Kong in anticipation of enactment of the draft Industrial Zone law currently being discussed by the Government. The site is two kilometres from the Thai border on Cambodia’s coastline. A number of Thai manufacturers are interested to invest. The zone is three hours by road from Laem Chabang port.

Considerable progress has been made with the zone, the land has been purchased and roads have been built to the Thai border and into the nearby town including a bridge over the Prek Khao Pao River. Telephone and electricity services are being supplied from Thailand and a water reservoir is completed.

The developer is also assisting the RGC to improve the road to connecting Koh Kong with National Road 4 — connecting Phnom Penh with Sihanoukville.

Another site is being considered at Poipet on the Thai border. Poipet is close to Battambang (population 100 000) in Cambodia and has good road access to both Bangkok and Phnom Penh. Rail access requires upgrading. The development of this site depends upon the consolidation of a large number of small privately owned land holdings.

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Conflicting interests of industrial estate parties

As with any commercial undertaking, successful operation of an industrial estate depends upon balancing the interests the three participating parties – the developer, the enterprise investor and the government. Box 3.4 below summarises these interests. The government sets the broad policies for the establishment and management of the zones in its legislation. Contractual arrangements further define relationships between the parties. Successful zones reflect a working partnership between the developer and the government, and recognise investors as clients.

3.4 Relative interests of industrial estate partners

Developer and Investor

  • Retain full control over use of land and infrastructure

  • Maximise financial returns from land and infrastructure investment

  • Minimise risk of cost changes and government interference Investor

  • Obtain inputs exempt from duties and taxes (that is, at world prices)

  • Obtain appropriately skilled work force in sufficient quantity

  • Receive utility services at appropriate quantity, quality and competitive price

  • Minimise transport costs to market and ports, that is, road access to Bangkok and Laem Chabang Port

  • Minimise compliance costs with customs and administrative requirements Government

  • Maximise Government’s share of the returns earned by Developer and Investors

  • Maximise employment (Koh Kong has a small population of 20 000)

  • Maximise use of domestic inputs

  • Protect the natural environment (Koh Kong has seven national parks and a mountain wildlife sanctuary)

  • Prevent smuggling into domestic territory and use of genuine Certificates of Origin

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