eASEAN, Development and Challenges for Cambodia

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I.  Background

The e-ASEAN Task Force was created by ASEAN in late 1999 to develop a broad and comprehensive action plan for an ASEAN e-space, and to develop competencies within ASEAN to compete in the global information economy. In developing the action plan, the Task Force has been asked to examine the physical, legal, logistical, social and economic infrastructure needed to create the basis for ASEAN's competitiveness in the 21st century.

II.   eASEAN Framework Agreement

Leaders of the ten member countries of ASEAN signed on the 25th of November 2000, the eASEAN Framework Agreement on Information and Communications Technology Products, Services and Investment to begin a collective effort to plug ASEAN into the global networked economy. The e-Agreement acts as binding mechanism for actions in 5 areas whose policy advocates work with pilot projects:

1.   Facilitation of the establishment of the ASEAN Information Infrastructure

Pilot project:
ASEAN Regional Internet Exchange (ARIX) facilitates the establishment of the ASEAN Information Infrastructure and develops regional content.

2.       Facilitation of the growth of e-Commerce

Pilot projects:

  • ASEAN e-tourism Portal: eASEANtravel.com is a comprehensive information-hub where travel and tourism information from all ASEAN countries will be made available to the world.

  • ASEANWorld.com Regional Master Portal is an ASEAN-wide information/transactional master portal to leverage each other’s already existing ICT infrastructure and knowledge.

  • EastASEANbiz.net provides BIMP-EAGA SMEs with the tools of e-commerce.

  • GM SupplyPower allows current suppliers of General Motors in Southeast Asia to conduct their business online.

  • KWX: Knowledge Worker Exchange addresses the need to create and maintain high performing work environments through the provision of contemporary, creative and efficient recruitment, human resources and related activities.

  • Real Estate in Cyberspace aims to establish a virtual ASEAN real estate marketplace. Through this site, location will cease to be an impediment to accessing information needed to successfully conclude property deals.

  • WeASEAN.com aims to develop B2B commerce for SMEs in ASEAN through e-Collaboration, e-Service and ecosystem.

  • Sesami.com aims to set-up an e-Commerce exchange whereby organizations of all sizes can conduct B2B transactions online.

3.       A common marketplace for ICT goods and services

ASEAN governments commit to facilitate the flow of ICT goods and services in the region and promote investments in the sector. Duties and non-tariff barriers on intra-ASEAN trade in ICT products will be eliminated in three stages. Liberation for most goods will be completed over a three-year period beginning January 1, 2003. Cambodia, Laos, Mayanmar and Vietnam will undertake the same measures beginning on January 1, 2008. Moreover, ASEAN will conclude mutual recognition arrangements covering ICT products.

4.       Capacity building and e-Society

Pilot projects:

  • ASEAN Educators Online is a web-based information center for teacher professional development.

  • ASEAN Information Network or AlNet enables ASEAN residents to search seamlessly across multiple library catalogues in the various member countries.

  • ASEAN SchoolNet seeks to harness the power of technology to enhance learning in our schools. It aims to create a network of ASEAN secondary schools providing connectivity and teacher training and driving the creation of regional educational content.

  • e-Entrepreneurship Training Program is geared towards building a critical mass of ICT-empowered entrepreneurs, particularly in Cambodia, Laos, Mayanmar and Vietnam.

  • Java Competency Center Program aims to transfer technology and develop human resources in ASEAN to ultimately transform the region from a net importer to a net exporter of ICT.

  • ASEAN Incubator Network designed to help ASEAN countries to kick-start entrepreunial activities by providing participating companies networking opportunities; conducting training seminars; and giving start ups the chance to market their products and/or services and to build their brand profile.

  • ASEAN Training Network is a regional and virtual organization that brings together HRD professionals and provides training at all levels.

  • ArtPostAsia seeks to create a broader and more active audience for Southeast Asian Art.

  • LifeASEAN is a multilingual magazine on ASEAN Society and Culture to create free and dynamic space where everyone in Southeast Asia can speak to one another even in the absence of a common language

1.       e-Government

Cyberlaw Training Workshop hopes to provide legislators, government counsels and judges of CMLV an overview of the issues and proposed solutions to problems posed by e-commerce and the advent of the information industry.

III.    Challenges for Cambodia

In working to formulate the New Economy development strategy and plan for Cambodia, three key issues need to be focused on:

1.       Enhancing the country’s information infrastructure

Developing the information infrastructure is critical for the country competitiveness, which allows affordable access to information and communication services anywhere in the country at any time. The task at hand is to build a network of broadband multipurpose networks around the country.

  • Cambodia teledensity is very low (.3 % of people for fixed lines and 1.7% including cellular phones, approximately 200,000 telephones out of a total population of 11.7 million). The telephone distribution is concentrated mainly in the capital and provincial cities and almost non-existent in the outlying rural areas.

  • Affordability of telephone services is an issue, particularly among low-income households living in the rural areas. We should seriously explore the concept of community-based and shared infocomms resources to bridge this information gap.

  • The government must pursue a strategy of popular access to basic information and communication services through community e-Center or telecenters as they are called in the Philippines. These community e-centers will provide a wide range of services to local communities including communication facilities like phone, fax, voice messaging and e-mail, and business services ranging from photocopying, word processing and printing services. Applications of these ideas have presented themselves by our entrepreneurs in different shapes and forms on every corner of our cities and towns already. Eventually, these e-centers would become one-stop shops for online services for our citizens.

  • In the future, these community e-centers would undertake various transactions with government agencies such as the filing of taxes and licensing applications. We’ve seen these applications already working for citizens in Singapore, Canada and other developed countries. For the more populated areas these e-centers can provide other services such as cybercafé and ATM services. In the remote areas, community e-centers can also function as strategic information bases where farmers, for example, can access basic data, statistics and information on weather forecasts, farm gate prices, transport schedules and other pertinent information.

  • Finally, to insure the sustainability of these community e-centers, close cooperation between the private sector and civil society is vital for their success.

2.       Creating a legal and regulatory environment

In order to converge into a single economic market based on digitization and networking, the challenge for the government is to involve a process of market and industry restructuring. The integration of the content and information industries will lead to radical changes and requires a shift in how policy is made and industry is regulated.

Most laws in communications were enacted with the assumption of single networks for specific services. In view of the globalization of the market place through digital information, it is important that these laws and regulations will be changed to make them more relevant to current economic and technological realities: in the area of e-Commerce implementation, there would be a legal enactment convergence in:

  • e-Commerce Legal Framework

  • Digital Signature

  • Regional Electronic Payments

  • Intellectual Property Rights Protection

  • Cybercrime legislation and prevention

  • Authentication and Security policies

  • Consumer Protection

    • Online Acceptable Dispute Resolution (ADR) mechanism

    • Privacy and personal data protection

    • Consumer trust and confidence

  • Taxation issues

  • Cross-border jurisdiction

In addition to these convergence laws above, a government policy maker agency for the ICT sector as well as a regulatory body for this sector needs to be created to support this New Economy strategy.

3.       Developing human resources

ICT continues to penetrate and transform the organization of markets and workplace and has shown an increasing demand for technology knowledge workers. This poses challenges to all educational institutions to be able to adapt the content and the method of training to prepare students for this digital economy.

Clearly, basic computer literacy for all Cambodians is very important, but the development of higher order skills of learning such as abstracting, planning, critical thinking and problem-solving among our students must be nurtured in this most complex, competitive and highly flexible environment.

IV.    Activities pertinent in Cambodia

1.       The 8th e-ASEAN Task Force, e-ASEAN Working Group and the Road Show meetings will be held in Siem Reap, Cambodia on July 4-6, 2001.

2.       The ASEAN SchoolNet was approved by a grant from Japan Social Development Fund (JSDF) for US$ 2 million over 2 years for Cambodia, Indonesia, Laos, Philippines and Vietnam. The JSDF is a special fund established by the Japanese government and the World Bank to assist Work Bank clients in tackling the poverty and social consequences that resulted from the 1997-1999 financial crisis.

  • A team from Washington D.C. visited selected Cambodian High Schools to conduct a preliminary feasibility study and needs assessment in May 2001.

  • A Cambodian will attend WordLink Coordinators Meeting to be held in Washington, DC during June  11-15th.

3.       On the subject of e-Commerce legal infrastructure; only 3 out of 10 ASEAN countries have e-Commerce laws. Like the rest of the ASEAN countries, Cambodia is urged to work on e-Commerce laws by using the UNICITRAL Model Law as the baseline and the Reference Framework as the guide to minimum requirements. The Reference Framework for e-Commerce Legal Infrastructure has been endorsed by the e-ASEAN Task Force.

V.   Promise for Cambodia

The challenge that Cambodia faces in laying out the foundation for prosperity in the New Economy is not unique. The promise of the information economy remains a dream for the majority in the developing world. Access to advanced information and communication services is limited to those in developed countries or those in the urban areas of the developing countries.

While skills required to be employed as a knowledge worker are still farther away in our country, we should start from the beginning by promoting mass ICT awareness to selected groups, which includes ICT sensitization of decision makers and government workers and the introduction of PCs in schools.

Fortunately, there are concerted efforts in ASEAN whose governments respond to the challenges of the New Economy. The eASEAN Agreement is by far the only coherent strategy for regional ICT development among developing countries. Furthermore, Cambodia, as the new member of this Association, can take advantage of the best practices done by their advanced members to develop its ICT plan and strategy into the New Economy.

Sorasak Pan
e-mail: Great_Lake@bigpond.com.kh|
mobile: 012 813 076
fax:       023 218 673